Last Updated: October 22, 2026
Welcome to fdxaz.shop.
This Privacy Policy explains how PINK FLAMINGO AS ("we", "us", or "our"), operating the online store fdxaz.shop, collects, uses, processes, shares, stores, and protects personal information when you visit our website, place an order, contact customer support, or otherwise interact with our services.
We are committed to protecting your privacy and handling personal information transparently in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), as applicable in Norway through the European Economic Area (EEA).
1. Data Controller and Company Information
The data controller responsible for processing personal information through this website is:
Legal Company Name: PINK FLAMINGO AS
Company Registration Number: 917 352 011
Registered Business Address:
c/o Hans-Martin Martinussen
Midtbø 34
5977
Norway
Country of Registration: Norway
Website: https://fdxaz.shop
Customer Service Email: support@fdxaz.shop
Telephone: +47 92 09 60 30
For privacy-related questions or requests concerning your personal information, please contact us using the details above.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
2.1 Information You Provide
When you place an order, contact customer support, or interact with our services, we may collect:
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Full name
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Email address
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Telephone number
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Billing and delivery address
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Order details and purchase history
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Customer service communications
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Return and refund information
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Other information you voluntarily provide
2.2 Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device type and operating system
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Pages visited and browsing activity
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Referring websites
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Cookie identifiers
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Website interaction information
This information may be used to operate, secure, and improve our website.
2.3 Order and Delivery Information
To process and deliver orders, we may collect information necessary for:
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Order confirmation
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Shipping arrangements
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Delivery tracking
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Cash on Delivery payment collection
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Customer support
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Returns and refunds
We aim to collect only the personal information reasonably necessary for these purposes.
3. How We Use Personal Information
We process personal information for the following purposes:
Order Processing and Fulfillment
To receive, confirm, process, and fulfill customer orders.
Shipping and Delivery
To arrange delivery to Germany and Austria, communicate shipping updates, and coordinate with logistics providers.
Cash on Delivery Payments
To administer Cash on Delivery transactions and confirm payment collection through authorized delivery or payment service providers.
Customer Support
To respond to inquiries, resolve complaints, and assist with returns, refunds, and product-related issues.
Website Security
To protect our website, detect suspicious activity, prevent fraud, and maintain system security.
Website Improvement
To understand website performance, identify technical issues, and improve the shopping experience.
Marketing Communications
To send promotional messages or marketing information where permitted by applicable law and subject to any required consent.
Legal Compliance
To comply with applicable accounting, tax, consumer protection, and other legal obligations.
4. Legal Bases for Processing Personal Information
Where the GDPR applies, we process personal information on one or more of the following legal bases:
Performance of a Contract — Article 6(1)(b)
Processing necessary to fulfill orders, arrange deliveries, manage payments, and provide contractual customer services.
Legal Obligation — Article 6(1)(c)
Processing necessary to comply with applicable legal requirements, including accounting, tax, and consumer protection obligations.
Legitimate Interests — Article 6(1)(f)
Processing necessary for legitimate business interests, such as website security, fraud prevention, and certain operational improvements, provided these interests do not override your fundamental rights and freedoms.
Consent — Article 6(1)(a)
Processing based on your freely given consent, where required, including certain marketing activities and non-essential cookies.
You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Cash on Delivery (COD) Payment Information
Our store accepts Cash on Delivery (COD) as its payment method.
Customers pay for their orders upon delivery according to the applicable checkout terms.
To facilitate COD transactions, we may share necessary order and delivery information with authorized shipping and payment collection providers.
We do not require customers to submit credit card information through our website for COD orders.
If a refund requires bank transfer information, we will request only the information necessary to process the refund securely.
We do not sell customers' payment-related personal information.
6. Sharing Personal Information with Third Parties
We may share personal information with trusted third-party service providers where necessary to operate our business.
These may include:
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Shopify: Our e-commerce platform and website infrastructure provider.
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Shipping and Logistics Providers: To fulfill orders and arrange delivery.
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Payment Collection Providers: To administer Cash on Delivery transactions.
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IT and Hosting Providers: To maintain website functionality and security.
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Customer Support Providers: To assist with customer inquiries.
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Analytics and Advertising Providers: Where such services are used and applicable privacy requirements are satisfied.
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Professional Advisers and Authorities: Where disclosure is necessary to comply with legal obligations or protect lawful interests.
Third-party service providers are required to handle personal information in accordance with applicable data protection laws and relevant contractual obligations.
We do not sell personal information to third parties for monetary consideration.
Where advertising technologies are used, additional disclosures and consent requirements may apply.
7. Shopify Platform and Data Processing
Our online store is hosted on Shopify, which provides the e-commerce infrastructure necessary to operate our website.
Shopify may process certain personal information to provide services such as:
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Website hosting
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Shopping cart functionality
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Checkout processing
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Order management
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Store security
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Technical support
Shopify processes personal information in accordance with its applicable privacy terms and data processing arrangements.
For more information, please visit:
https://www.shopify.com/legal/privacy
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality and improve user experience.
These technologies may include:
Essential Cookies
Necessary for website functionality, shopping cart operations, checkout, and security.
Preference Cookies
Used to remember certain customer preferences and website settings.
Analytics Cookies
Used, where enabled, to understand website traffic and performance.
Advertising Cookies
Used, where enabled, to measure advertising effectiveness and support relevant advertising.
Where required by applicable law, we will obtain your consent before storing or accessing non-essential cookies or using similar tracking technologies.
You may manage your cookie preferences through the available cookie consent controls and your browser settings.
Rejecting non-essential cookies will not prevent access to essential website functionality.
9. International Data Transfers
As our store uses Shopify and may rely on international service providers, personal information may be processed or stored outside Norway or the European Economic Area.
Where personal information is transferred to countries without an applicable adequacy decision, we will use appropriate safeguards required by data protection law, such as Standard Contractual Clauses, where applicable.
You may contact us for further information about applicable international data transfer safeguards.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.
Retention periods depend on the type of information and the purpose of processing.
For example:
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Order records may be retained to comply with accounting and tax obligations.
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Customer support communications may be retained for dispute resolution and service administration.
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Delivery information may be retained as necessary to complete orders and address delivery-related issues.
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Marketing information will be retained according to applicable consent and legal requirements.
When personal information is no longer required, we will delete or anonymize it securely, unless continued retention is legally required.
11. Your Privacy Rights
Subject to applicable law, including the GDPR, you may have the following rights:
Right of Access
You may request access to the personal information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete personal information.
Right to Erasure
You may request deletion of personal information where the applicable legal conditions are met.
Right to Restrict Processing
You may request restrictions on certain processing activities.
Right to Data Portability
You may request certain personal information in a structured, commonly used, machine-readable format where legally applicable.
Right to Object
You may object to certain processing activities, including processing based on legitimate interests and processing for direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Right to Lodge a Complaint
You may lodge a complaint with a competent data protection supervisory authority.
For customers in Norway, the relevant supervisory authority is the Norwegian Data Protection Authority (Datatilsynet).
Customers in Germany and Austria may also contact their competent national or regional data protection supervisory authorities.
To exercise your rights, please contact:
We will respond within the time limits required by applicable law, generally within one month of receiving a valid request, subject to lawful extensions.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
These measures may include:
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Secure website connections using HTTPS
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Access controls
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Restricted access to customer information
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Appropriate service provider safeguards
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Security monitoring and maintenance
Although we take steps to protect personal information, no internet-based system can guarantee absolute security.
13. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable data protection laws.
If you believe that a child has provided personal information without a valid legal basis, please contact us at support@fdxaz.shop.
We will review the request and take appropriate action.
14. Marketing Communications
Where legally permitted, we may send customers information about products, offers, or store updates.
Where consent is required, we will obtain it before sending marketing communications.
Customers may withdraw consent or unsubscribe from marketing messages at any time using the unsubscribe instructions provided or by contacting us.
Email: support@fdxaz.shop
We will honor applicable opt-out requirements.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of independent third-party websites.
We encourage customers to review the privacy policies of external websites before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, legal obligations, technology, or data processing practices.
Any updates will be published on this page with a revised "Last Updated" date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
Legal Company Name: PINK FLAMINGO AS
Company Registration Number: 917 352 011
Registered Business Address:
c/o Hans-Martin Martinussen
Midtbø 34
5977
Norway
Website: https://fdxaz.shop
Customer Service Email: support@fdxaz.shop
Telephone: +47 92 09 60 30
We are committed to handling privacy inquiries transparently and in accordance with applicable data protection legislation.